Privacy policy

Last updated: October 5, 2026

This Privacy Policy explains how momzwear ("momzwear", "we", "us") collects, uses and protects your personal information when you visit momzwear.com or buy from us. We keep it simple: we only use your information to run the store, deliver your orders and, if you agree, send you offers.

momzwear is operated by Momzwear, Dubai Investments Park 2 (DIP 2), Dubai, United Arab Emirates. Contact us about privacy at help@momzwear.com.

Information we collect

Information you give us

Contact details: name, email address and phone number.
Shipping and billing details: shipping address and billing address.
Order details: what you bought, sizes, prices, discounts used, and your order history.
Messages: anything you send us by email or through our contact form, such as return requests and photos of a faulty item.
Account details: if you create an account, your login details and saved addresses.

Information collected automatically

When you browse our store, we and our service providers collect some information using cookies and similar technologies, such as your IP address, browser and device type, approximate location, pages viewed, products added to your cart, and how you arrived at our site.

Payment information

Payments are processed securely by PayPal. We never see or store your full card number or PayPal login. We only receive confirmation that you paid, plus basic details such as the payment status and the last digits of a card.

How we use your information

We use your information to:

process, ship and track your orders, and handle returns, refunds and exchanges;
send order confirmations, shipping and tracking updates, and customer-service replies;
prevent fraud and keep our store secure;
understand how our store is used so we can improve it;
send you marketing emails, only if you've signed up (see below); and
comply with our legal, tax and accounting obligations.

Legal bases (for visitors in the EU, UK and similar regions): we use your information to perform our contract with you (your order), for our legitimate interests (running and improving the store and preventing fraud), with your consent (marketing and non-essential cookies), and to comply with the law.

Who we share it with

We do not sell your personal information. We share it only with businesses that help us run the store, and only as much as they need:

Suppliers and fulfillment partners, including sellers on AliExpress, who pack and ship your order. They receive your name, shipping address, phone number and the items ordered.
Shipping carriers (such as USPS, UPS, FedEx and international couriers), to deliver your package and send tracking updates.
Shopify, our e-commerce platform, which hosts our store and processes order data for us. See Shopify's Privacy Policy.
PayPal, to process payments and refunds. See PayPal's Privacy Statement.
Analytics and advertising tools, such as Shopify Analytics, to measure site traffic and the performance of our ads.
Email marketing tools, such as Shopify Email, to send emails you've signed up for.
Authorities or advisers, when required by law, to protect our rights, or as part of a sale or transfer of the business.

If we use advertising pixels, the information they collect (for example, pages you viewed) may be used to show you momzwear ads on other sites. Some US state laws call this "sharing" for targeted advertising. You can opt out at any time (see "Your choices and rights").

Cookies

Cookies are small files stored on your device. We use:

Essential cookies, which make the store work, for example keeping items in your cart and processing checkout;
Analytics cookies, which help us understand how visitors use the store; and
Marketing cookies, which help us measure and show ads, if we use advertising tools.

You can control cookies through our cookie banner (where shown) and your browser settings. Blocking essential cookies may stop the cart or checkout from working. Learn more in Shopify's cookie information.

Do Not Track and Global Privacy Control: we honor Global Privacy Control (GPC) signals as a request to opt out of targeted advertising and "sale/sharing" where the law requires it. Browsers' "Do Not Track" signals have no common standard, so we don't respond to them separately.

Marketing emails

We'll only send you marketing emails (new products, offers and launch news) if you sign up or tick the box at checkout. Every marketing email has an unsubscribe link, or you can email us to opt out. Opting out of marketing won't stop the order and shipping emails we need to send about your purchases.

Your choices and rights

Depending on where you live (for example, under the California Consumer Privacy Act (CCPA/CPRA), other US state privacy laws, or the EU/UK GDPR), you may have the right to:

know and access the personal information we hold about you;
correct inaccurate information;
delete your personal information;
receive a copy of your information in a portable format;
opt out of targeted advertising and the "sale" or "sharing" of your information (we don't sell it);
withdraw consent to marketing at any time; and
not be discriminated against for using these rights.

We're happy to honor these requests for all our customers, wherever you live.

How to make a request: email help@momzwear.com with the subject line "Privacy request", and tell us what you'd like us to do. To protect your account, we'll confirm your identity, usually by asking you to reply from the email address used for your orders. You can also use an authorized agent. We'll respond within 30 days, and no later than the time required by law (45 days under California law).

Deletion: when we delete your data, we may still keep some order records where the law requires it, for example for tax, accounting, fraud prevention or handling a return or dispute.

If you're in the EU or UK and aren't satisfied with our response, you can complain to your local data protection authority.

How long we keep your information

We keep order and transaction records for as long as we need them for tax and accounting purposes (usually up to 7 years). We keep marketing data until you unsubscribe, and other information only as long as needed for the purposes above.

Where your information is processed

We're based in the United Arab Emirates, and our service providers operate in the United States, China (some suppliers) and other countries. So your information may be transferred to and processed outside your home country. We rely on our providers' safeguards (such as Shopify's and PayPal's data protection terms) to protect it.

How we protect your information

We use trusted, secure platforms (Shopify and PayPal) that encrypt your data in transit, and we limit access to people who need it to fulfill your order. No system is 100% secure, but we take reasonable steps to keep your information safe.

Children's privacy

Our store sells products for mothers and babies, but it is not directed at children under 13, and we don't knowingly collect personal information from children under 13. If you believe a child has given us personal information, email us and we'll delete it.

Changes to this policy

We may update this policy from time to time. We'll post the new version here with an updated date and, for significant changes, let you know by email or a notice on our store.