Shipping policy

Last updated: October 5, 2026

Thanks for shopping with momzwear! This page explains how and when your order gets to you. If anything here is unclear, email us at help@momzwear.com and we'll help.

Where we ship

We currently ship within the United States only (the 50 states and Washington, D.C.).
We can't ship to PO boxes, APO/FPO/DPO military addresses, or freight forwarders. Please give a street address where someone can receive packages.
If you enter a PO box or an address we can't deliver to, we'll email you to ask for a new address before your order ships.

Processing time

Orders are processed within 1–3 business days (Monday to Friday, not counting US public holidays).
Processing means we confirm your order, check your payment and pass it to our fulfillment partner. Orders placed on weekends or holidays start processing the next business day.

Delivery times

After processing, delivery usually takes:

About 5–10 business days for items shipped from our US warehouses (most of our products).
About 10–20 business days for some items that ship from our overseas warehouses. Where we know an item ships from overseas, we'll say so on the product page.

Delivery times are estimates, not guarantees. Carrier delays, weather, holidays and peak seasons can add a few days.

If we can't ship your order in the time we've told you, we'll email you with a new estimated date and give you the choice to wait or cancel for a full refund. If we can't give you a new date, we'll cancel the order and refund you in full.

Orders may arrive in separate packages

We work with several suppliers and warehouses, so one order may arrive in more than one package and on different days. This is normal and costs you nothing extra. Each package has its own tracking number. Free gifts, such as launch gifts, may also ship separately and arrive at a different time from the rest of your order.

Shipping costs

Free standard US shipping on orders of $49 or more (product subtotal after discounts, before tax).
Orders under $49: flat rate of $4.99 per order, no matter how many packages it ships in.

The shipping cost is shown at checkout before you pay.

Taxes and import duties

Sales tax is calculated at checkout where required by your state.
Prices include any import duties. For items that ship from overseas, we cover any duties, so you won't be asked to pay extra on delivery.

Tracking your order

When your order ships, we'll email you a tracking number and link. If your order ships in several packages, you'll get tracking for each one.
Tracking can take 24–72 hours to show updates after the email is sent. Overseas packages may show little movement until they reach the US.
Please check your spam or promotions folder if you haven't heard from us within 3 business days of ordering.

Changing or cancelling an order

Because we ship fast, please email us as soon as possible, and within 12 hours of ordering, if you need to change your address or cancel. Once an order has shipped, we can't change or cancel it, but you can still return it under our Refund and Returns Policy.

Late, lost or damaged packages

Running late? If your order hasn't arrived after the delivery window above (counted from the day it shipped), email us at help@momzwear.com with your order number. We'll check with the carrier and supplier and get back to you within 2 business days.

Tracking says delivered, but you can't find it? Please first:

Check around your home, mailbox, porch, building mail room and with neighbors.
Wait 1–2 more days, since carriers sometimes mark packages delivered early.
Then email us within 7 days of the "delivered" date with your order number.

Lost package: if a package is confirmed lost by the carrier, or shows no tracking movement for 15 business days, we'll send a replacement or refund you for the missing items, your choice.

Damaged package: please take photos of the package and items and see our Refund and Returns Policy for how to report it within 7 days.

Wrong address: please double-check your shipping address at checkout. If a package is returned or lost because of an incorrect or incomplete address you gave us, we can reship it once you pay the shipping cost again, or refund the items minus our shipping cost.