Here's exactly how your order gets to you. Questions? Email help@momzwear.com and we'll help.
Where we ship
We ship within the United States only (all 50 states and Washington, D.C.). We can't ship to PO boxes or APO/FPO/DPO addresses.
Processing time
- We process orders in 1–3 business days (Monday to Friday, excluding US holidays).
- Personalised items are made to order, so please allow about 2–5 extra business days before they ship.
Delivery times
Once your order ships, delivery usually takes:
- About 5–10 business days for items that ship from a US warehouse (currently a small number of our products).
- About 5–11 business days for personalised items.
- About 10–20 business days for most other items, which ship from our partners' overseas warehouses. Around the holidays (November to February) this can stretch to about 25 business days.
These are estimates, not guarantees. Carrier delays and weather can add a few days.
Shipping cost
- Free standard shipping on orders of $49 or more.
- Orders under $49: $4.99 flat rate.
- Personalised items have their own shipping rate based on weight (from $4.95) and aren't included in free shipping.
You'll always see the exact shipping cost at checkout before you pay.
Tracking
When your order ships, we'll email you a tracking number and link. Tracking can take 24–72 hours to update, and overseas parcels may show little movement until they reach the US.
Your order may arrive in separate packages
We work with several warehouses, so one order can arrive in more than one package, on different days. Each package has its own tracking, and it costs you nothing extra.
Late, lost or damaged?
If your package is late, lost or arrives damaged, email help@momzwear.com with your order number. We'll look into it and reply within 1–2 business days. If a package is confirmed lost, we'll send a replacement or refund you.
See our Refund & Returns Policy and full Shipping Policy for details.